For everything your car needs.

Things don’t always go your way. Trust Bosch Car Assist to get you back on track.

Don’t let an empty fuel tank, dead battery or flat tyre take you on a detour. Bosch Car Assist provides reliable 24-hour emergency services for a range of on-the-road issues to get you back behind the wheel and on your way.

As a loyal Bosch Car Service customer, you could qualify for a complimentary one-year membership to Bosch Car Assist! This offer is available at selected Bosch Car Service centres countrywide. T&C’s Apply. (your complimentary membership to Bosch Car Assist is valid for one year from the date of  your service invoice and is given out at the discretion of the service centre owner). Take a look at your benefits below.

 

Need help? Call 0861 256 848 and one of our agents will assist you.

 

Roadside Assistance

  • Mechanical Breakdown
    Your car’s stopped dead, and there’s smoke coming from under the bonnet. Whatever’s gone wrong, Bosch Car Assist will help sort it out, so you’re not left stranded on the roadside. We’ll even tow your car to the nearest Bosch Car Service Centre.
  • Flat Battery
    Just because your battery dies, doesn’t mean your trip has to come to a dead end. Jump start your journey with Bosch Car Assist. If you need a new battery, we’ll take care of the tow-in (within the limits of your membership). Just so you know, you’ll have to cover costs for the new battery though.
  • Empty Tank
    Forgot to fill up before you left? If your fuel gauge hits zero and there’s no petrol station in sight, Bosch Car Assist will top up your tank with 10 litres of fuel when you need it most. Don’t forget to tell us what type of fuel you need – petrol or Diesel.
  • Flat Tyre
    We won’t let a burst tyre stop you in your tracks. If your tyre is flat, we’ll be there to help fit your spare in no time. And if your spare is also flat, we’ll tow your car to the nearest Bosch Car Service Centre too. If you don’t have a spare tyre or jack, or you need special wheel nuts, let us know and we’ll bring them along.
  • Keys Locked In Your Car
    You’ve just closed the car door and realised your keys are still inside. Bosch Car Assist will help get them out quickly and without damage to your car. If we can’t get your keys out, we’ll tow your car to the nearest Bosch Car Service Centre. Please note, this service excludes all parts, components, keys or key-cutting costs, as well as other similar charges.

 

Medical Assistance – Unlimited

We’re here to help.

In the unfortunate event of a medical emergency, our 24-hour medical emergency line offers you and your family immediate response and assistance. Professional and qualified medical personnel will be on call to ensure that the most appropriate emergency service is dispatched:

  •  24hr General / Emergency Medical Information Hotline
  •  24hr Response to the scene of a medical emergency
  •  24hr Medical transportation

We’ll arrange for emergency medical transportation to the nearest medical facility that’s capable of providing the right care for your medical needs.

 

Rules of the road

Assistance
As a member of our assist programme, you are entitled to use ONE of the emergency service benefits free of charge during your complimentary year of membership (within the limits of the benefit and membership). Already used your free tow or roadside assist for the year? No problem, we’ll still help you at a discounted rate.
 
80km Round Trip
There are thousands of AA support vehicles around the country waiting to help you out when you need it most. However, they’re limited to a 80km radius that covers the round trip distance from where the AA support vehicle started to the member’s location and back again. If the member needs to be taken to the nearest Bosch Car Service Centre, this distance will be added to the total as well. If the total distance travelled is over the 80km radius, the member will need to cover the extra mileage.

General Terms and Conditions
Please note that Bosch Car Service does not provide any of the actual services offered in our Emergency Assist benefits. This function is outsourced to a third-party service provider – AA South Africa.

The Roadside Assistance service extends to the listed bordering countries of South Africa, including Namibia, Lesotho and Swaziland.

 

Emergency Roadside Disclaimer:

1. The estimated time of arrival of assistance depends on where the member has broken down, and assistance is limited to national tar roads.
2. If the required aid ends up being more than the allocated 80km round trip as specified, the member will be liable for the excess costs.
3. Where a breakdown has occurred outside the borders of South Africa, we can arrange assistance on an access basis.
4. To arrange support outside the borders of South Africa, members can call 011 – 430 1610 and use Bosch Car Assist as a reference.